Service

Custom Software Solutions

Custom software development is the process of creating bespoke solutions to address the specific needs of an organization. This is how custom software is typically built:

1. Discovery (if you don’t have requirements specification yet)
   • Duration: 1 – 3 months.
   • A dedicated business analyst (BA) or a BA team:
     • Explores specific business needs and opportunities.
     • Documents key processes that need to be covered by the software.
     • Elicits, gathers, and processes opinions, expectations, and concerns of stakeholders.
     • Structures and prioritizes requirements based on business value.
     • Analyzes risks.
2. Project Planning
   • Duration: ~ 2 weeks.
   • A project manager:
     • Defines project deliverables and scope.
     • Creates a project plan and a detailed work breakdown structure.
     • Composes the team and establishes collaboration flows.
     • Provides accurate time and budget estimates.
     • Introduces a tailored set of KPIs to measure the project's health.
     • Conducts cost-benefit analysis and calculates NVP and ROI.
     • Prepares a risk management strategy.
3. Architecture, UX and UI Design
   • Duration: 2 weeks – 3 months.
   • The team:
     • Designs the architecture, data flows, and integration points.
     • (optionally) Identifies software components that can be re-used.
     • Conducts UX research, designs wireframes, prototypes, and interface mockups.
4. MVP Launch (upon request)
   • Duration: 4 – 8 months (for the first working version of medium-complexity enterprise software).
   • The team:
     • Defines the optimal functional scope for the MVP.
     • Codes the MVP based on established development approaches.
5. Development and Testing
   • Duration: 2 weeks – 6 months for each release.
   • The team:
     • Ensures safe continuous releases via automated CI/CD pipelines.
     • Tests software for proper functioning, performance, and security.
     • (where reasonable) Employs test automation to decrease testing time and costs.
     • Reports regularly on development progress and build quality.
6. Deployment and Setup
   • The team:
     • Deploys the software.
     • (optionally) Conducts a trial implementation for a limited number of users with technical support.
7. After-Release Maintenance
   • Duration: 1 – 3 months.
   • The team:
     • Answers user questions and resolves any issues.
     • Manages incidents, configuration changes, and updates.
8. Continuous Application Support (On Demand)
   • Upon agreement, we can continue to enhance the performance, stability, and evolution of your application after the warranty support period.

Benefits